Shipping Policy

At Raven & Finch, we are committed to delivering your order quickly, securely, and reliably.

Order Processing

All orders are processed within 1-2 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or holidays.

Once your order has been processed, you will receive a confirmation email with tracking information.

Fulfillment & Shipping Method

To ensure fast and dependable delivery, Raven & Finch fulfills orders through Amazon Multi-Channel Fulfillment (MCF), a trusted third-party logistics network operated by Amazon.

This means:

• Your order may arrive in Amazon-branded packaging
• Shipping speed and delivery quality are supported by Amazon’s fulfillment infrastructure
• Orders are shipped from Amazon fulfillment centers based on inventory availability and destination

Shipping Destinations

We currently ship within the United States. Shipping availability for additional countries may be added in the future.

Estimated Delivery Times

Delivery times may vary depending on your location and selected shipping speed at checkout:

• Standard Shipping: 3-7 business days
• Expedited Shipping: 2-4 business days
• Priority Shipping: 1-2 business days (where available)

Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or high-demand periods.

Shipping Rates

Shipping charges are calculated at checkout based on your delivery address, selected shipping speed, and order size.

Free shipping promotions may be available on qualifying orders.

Tracking Your Order

Once your order ships, you will receive a shipping confirmation email containing tracking details so you can monitor your package.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout. Raven & Finch is not responsible for delays or lost shipments caused by incorrect or incomplete addresses.

Lost, Delayed, or Damaged Packages

If your package is lost, delayed beyond the expected timeframe, or arrives damaged, please contact us at support@ravenfinch.co within 7 days of delivery or expected delivery date.

We will work with Amazon MCF and the shipping carrier to help resolve the issue.

Multiple Shipments

In some cases, items in the same order may ship separately depending on warehouse availability. You will receive tracking information for each shipment if applicable.

Order Changes & Cancellations

Because orders are processed quickly through Amazon MCF, changes or cancellations may only be possible within a limited window after purchase. Please contact us immediately if you need assistance.

Contact Us

For any shipping-related questions, please contact:

Raven & Finch Customer Support
Email:  support@ravenfinch.co
Website: https://ravenfinch.shop

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Note: Raven & Finch uses Amazon Multi-Channel Fulfillment solely for logistics and delivery services. Raven & Finch remains responsible for all customer service, branding, and product quality.